Privacy Policy

Effective Date: [5/10/2026]

At Dr. Abhinav Yadav – Orthopaedic Surgeon, we respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, appointment forms, and advertising platforms such as Facebook and Instagram.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you contact us or request an appointment, we may collect information such as:

• Full name
• Phone number
• WhatsApp number
• Email address
• Location or city
• Information about the type of orthopaedic consultation you are seeking
• Information you voluntarily provide regarding your symptoms or medical concerns
• Appointment preferences
• Any other information you voluntarily submit through our forms

We may also receive information submitted through Facebook or Instagram Lead Forms when you choose to contact us through our advertisements.

2. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiry
• Contact you regarding your consultation request
• Schedule or confirm appointments
• Provide information about available consultation services
• Understand your enquiry and direct it to the appropriate clinic team member
• Follow up regarding your appointment
• Improve our services and communication
• Comply with applicable legal and regulatory requirements

We will only use your information for legitimate purposes related to your enquiry, consultation, appointment, or healthcare service.

3. Sharing of Information

Your information may be shared with authorised members of Dr. Abhinav Yadav’s clinic/team when necessary to respond to your enquiry or assist with appointment scheduling.

We may also use trusted service providers for services such as website hosting, communication, appointment management, or advertising lead management. Such providers may process information only as necessary to provide their services.

We do not sell your personal information to third parties.

4. Information Submitted Through Facebook and Instagram

If you submit your information through a Facebook or Instagram Lead Form, the information you provide may be received by our clinic/team so that we can respond to your enquiry and assist with your consultation or appointment request.

The collection and processing of information on Facebook and Instagram are also subject to Meta’s applicable privacy policies and terms.

5. Medical Information

Please avoid submitting highly sensitive medical information through advertising lead forms unless specifically requested by our clinic.

Information provided through an enquiry or appointment form is used to help our team understand your request and coordinate your consultation. A consultation with the doctor may be required for proper medical evaluation and diagnosis.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect the information you provide against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including appointment management, responding to enquiries, maintaining appropriate records, and complying with applicable legal requirements.

8. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To make such a request, please contact us using the contact details provided below.

9. Third-Party Websites and Platforms

Our website, advertisements, or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of those platforms before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Dr. Abhinav Yadav – Orthopaedic Surgeon
Website: https://www.drabhinavyadav.com/
Location: Gurugram, Haryana, India
Phone: [+91 – 9712964005]
Email: abhinavrishidev@gmail.com